To create a record of information provided to claimants we communicate via email. Please contact our office by the email below if you do not have an assigned examiner for your claim. If you have an examiner assigned to your claim, please communicate directly with the assigned examiner at their direct email address.
The Center for Personnel Claims Support (CPCS) is located at Fort Knox, Kentucky. CPCS is the only office which processes claims for loss of or damage to personal property for Army claimants worldwide.
Army claimants include Uniformed Army AD, NG, and USAR personnel; DA Civilian Employees; DoD Employees not employed by USMC, USN, USAF, USSF; DoDEA, DeCA, AAFES, and NAF employees working on Army administered installations; and the Army Corps of Engineers.
CPCS Email address: usarmy.knox.hqda-otjag.mbx.cpcs@army.mil
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