NOTICE
Please read the following guidance prior to submitting your request to the Information Technology Division (ITD) service desk:
In many cases, the ITD service desk is not the proper resource to resolve your issue. ITD supports the JAGC applications portfolio; but does not coordinate legal support needs of Soldiers and eligible clients. If you’re looking for legal counsel, advice, or information, please refer your requests to the following:
- If you need to file a claim because your household goods were damaged in a recent move, you should first file a claim with your moving company through the Defense Personal Property System (DPS) at https://www.militaryonesource.mil/personalproperty. If you are not satisfied with the outcome of your claim, or need other claims assistance, please contact the Center for Personnel Claims Support (CPCS) at usarmy.knox.hqda-otjag.mbx.cpcs@army.mil.
- For issues such as Wills, Powers of Attorney, Child Custody, Child Support, Alimony, Landlord/Tenant Issues, Consumer Issues, etc., please visit our Legal Assistance Page.
- If you are pending some type of adverse military action, you would likely need a Trial Defense Services (TDS) attorney. Please visit the appropriate link below depending on your type of service component:
- Active Component (Regular Army)
- Army National Guard (ARNG)
- Army Reserve (USAR)
- Click here if you are required to take the Annual Ethics Training.
- For general information about courses provided by the JAG Corps, visit The Judge Advocate General's Legal Center and School.
ITD SERVICE DESK TICKET
If you need assistance with a Judge Advocate General's Corps application or your LexisNexis account under the Army JAG contract, please submit a service desk ticket below.
Please provide the name of the application and provide a detailed description of the issue to assist the technicians in helping to resolve the problem.
To prevent any identity theft issues, please do not provide us with Social Security Numbers (SSN). In addition, please be advised that your service desk request is not going to an attorney.
Click here to submit a service desk ticket.