The Army has created a new office at Fort Knox to process Soldiers' claims of personal property losses incident to government service - the Center for Personnel Claims Support (CPCS).  The new CPCS will be fully operational on 5 July 2017, and will process all claims of Soldiers and employees in CONUS, Alaska, Hawaii and Puerto Rico.  Soldiers filing claims OCONUS will file claims online, but instead of contacting the CPCS, they will contact their local legal office for assistance in processing their claims.

All CONUS personnel will be able to file a claim electronically with the CPCS beginning 5 July 2017.  On that date you go to https://www.JAGCNet.army.mil/Pclaims to find more information on how to file a claim (to include the trifold on the A,B,C’s of Claims), or call the Center at 1-502-626-3000 or DSN 536-3000 with questions.  You also can contact CPCS by email at usarmy.knox.hqda-otjag.mbx.cpcs@mail.mil.   For any claims filed before 5 July 2017, or for general information, your installation SJA or legal office will continue to assist you.